PCP Consult Line
The Lucet Physician Help Line is dedicated to support physicians, nurses and other medical staff 24/7. Our behavioral health professionals offer:
- Scheduling a consult with a Lucet psychiatrist on issues such as medication management
- Referrals for behavioral health services
- Telephonic services for high-risk patients
- Referrals to behavioral health case management
- Guidance for appropriate use of psychotropic medications
- Management of treatment access and follow-up for members with coexisting medical and behavioral disorders
- Consultation on special needs of members with severe and persistent mental illness
To access services on behalf of a member, please call the case management team based upon the member’s BCBS Plan:
- BCBS Alabama | 855‑339‑9812
- Florida Blue | 866‑350‑2280
- BCBS Michigan | 877‑233‑3262
- Blue KC | 877‑228‑9370
- BCBSKS | 877‑280‑9246
- BCBS Louisiana | 877‑206‑4865
- Arkansas BCBS | 877‑890‑6727
- Walmart | 877‑890‑6727