The Way Forward Is Together

You can contact us. Lucet delivers personalized care with a human touch, supporting our members, providers, and partners.

Members and Families

A more direct path to overall well-being starts here, with our whole-person approach to care.

Autism Helpline: 877-563-9347
General Inquiries: 877-887-1797
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For benefit information, please call the number on the back of the member’s insurance card.

Call: 888-611-6285 

Provider Portal
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Autism Resource Program

We provide support to those with autism and their families.

Call: 877-563-9347


For auxiliary aids and services, such as qualified sign language interpreters and more.

Contact the number on the back of your insurance card or call 877-887-1797.

For all other non-urgent requests for information in an accessible format, please email

Product or Service Complaints

For help addressing a concern, please email us. Do not include Protected Health Information (PHI) in the email.



If you have a potential compliance or fraud, waste, or abuse concern, please call us at 1-855-580-4871 or email us at

For Sales Inquiries

Let us show you how we can partner together and optimize care for your members.

Call: 855-340-6297
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Press & Media Inquiries

Let’s connect.



Explore our open roles or visit our Careers page.

Learn More About Life at Lucet
Browse Job Openings 

For other inquiries, please email


Want to contact us by mail?

PO Box 6729
Leawood, KS 66206-0729

Employee or Student Assistance Programs

Access to a dedicated helpline, tools, and resources to improve your well-being.

EAP Login
EAP Management Login
Student Program/WellConnect Login
EAP Sales Inquiries
EAP Provider Resources

If you, or someone you know, is in crisis or needs immediate help, please call 911 or go to the nearest emergency room. To talk to someone now, please call the National Suicide Prevention Lifeline at 988.

Browse our FAQ library to find answers to additional questions from members, providers, and more.

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