PCP Consult Line

The Lucet Physician Help Line is dedicated to support physicians, nurses and other medical staff 24/7. Our behavioral health professionals offer:

  • Scheduling a consult with a Lucet psychiatrist on issues such as medication management
  • Referrals for behavioral health services
  • Telephonic services for high-risk patients
  • Referrals to behavioral health case management
  • Guidance for appropriate use of psychotropic medications
  • Management of treatment access and follow-up for members with coexisting medical and behavioral disorders
  • Consultation on special needs of members with severe and persistent mental illness

To access services on behalf of a member, please call the case management team based upon the member’s BCBS Plan:



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