Blue Cross And Blue Shield Of Alabama
Provider Resources
Access a variety of community resources to support your patients.
Covid-19 Resources
Discharge
Medication-Assisted Treatment (MAT)
Substance Use Disorders
Telemedicine
FAQs
Policies & Manuals
All Lucet policies are available for reference and download.
General
Autism Spectrum Disorder (ASD)
Member Appeal Process
Transcranial Magnetic Stimulation (TMS)
No Authorization Required, except for Medicare and Sothern Company.
Lucet is required to utilize Medicare Local Coverage Determinations (LCD) policies. LCD information is available at: MCD Search (cms.gov).
FAQs
Billing
Understand billing processes and access documentation.
DSM V AND ICD 10
This transition will require system and business changes throughout the health care industry. ICD-10 will affect coding for everyone covered by the Health Insurance Portability and Accountability Act (HIPAA), not just those who submit Medicare claims. ICD-10 codes must be used on all HIPAA transactions, including outpatient claims with dates of service, and inpatient claims with dates of discharge on and after October 1, 2015. Otherwise, your claims and other transactions may be rejected, and you will need to resubmit them with the ICD-10 codes. This could result in delays and may impact your reimbursements, so it is important to start now to prepare for the changeover to ICD-10 codes. Below are some documents and sources for your educational purposes.Most of the educational material from the American Psychiatric Association (APA).
DISCLAIMER: These resource links are for informational purposes only and are included as a courtesy for our providers. Lucet has not reviewed, interpreted, or adopted the information available at any external website. These websites do not serve as legal advice and should not be relied upon as such. Lucet is not responsible for the content of the information found at any external website or for provider’s access to that information. For further details or questions, please contact the owner of the information found at the linked external websites. The information contained on this page is subject to change without notice
Telemedicine
FAQs
Authorizations & Referrals
Request authorizations, search our provider directory and more.
WEBPASS
WebPass is an online service from Lucet which allows providers and office staff to check eligibility and benefits of Lucet’s Members, request authorization (including ECT), contact Provider Relations, update your online profile, and more.
To obtain access to Webpass, please email [email protected] with your name, email address, and Tax ID number. Contact 877-709-6822 for any additional questions.
PROVIDER DIRECTORY
To view the location, demographic, and other information you have on file with Lucet, please search your name in the Provider Directory.