Blue Cross and Blue Shield of Kansas

Provider Resources Policies & Manuals Billing Authorizations & Referrals Toolkits

Provider Resources

Access a variety of community resources to support your patients.

Covid-19 Resources

COVID-19 Guidance for Behavioral Health Residential Facilities

Provider FAQ

Discharge

Discharge Clinical Form Information

Discharge Instructional Guide

Provider Instructional Guide: Initial and Continued Stay Authorization Forms

Medication-Assisted Treatment (MAT)

MAT Medications and Pharmacy Benefit Coverage – Quick Reference Guide

What is MAT (Medication-Assisted Treatment)?

Substance Use Disorders

Guiding Principles in the Treatment of Substance Use Disorders

Telehealth

Telehealth Best Practices

Forms

Intensity of Service — SUD Residential/Subacute Rehabilitation

Intensity of Service — SUD Inpatient Withdrawal and Rehabilitation

Intensity of Service — SUD Partial Day Rehabilitation

Intensity of Service — SUD Intensive Outpatient Rehabilitation

Intensity of Service — Psychiatric Residential

Intensity of Service — Psychiatric Partial Hospitalization

Policies & Manuals

All Lucet policies are available for reference and download.

General

2025 Medical Necessity Criteria and Request Forms

2025 Provider and Facility Manual

Member Appeal Process

Appeals Procedures

Billing

Has something changed? Please reach out to your BCBSKS provider consultant or representative for Professional Providers or Institutional Providers.

APA document 1

APA document 2

APA document 3

Authorizations & Referrals

Request authorizations and more.

WEBPASS

WebPass is an online service from Lucet which allows providers and office staff to check eligibility and benefits of Lucet’s Members, request authorization for treatment, contact Provider Relations, update your online profile, and more.

Access WebPass

Forms

Authorization For Use And Disclosure Of Health Information (Release of Information)

Authorization For Use And Disclosure Of Health Information (Instructions)

Provider Information for Authorization Form (PIA)

Toolkits

PCP Toolkit

HEDIS® Toolkit

Emergency Department Toolkit

Clinical Practice Guidelines

Care Management Services

Substance Use Hotline