Policies & Manuals

All Lucet policies are available for reference and download.

General

Member Appeal Process

Authorizations & Referrals

Request authorizations, search our provider directory and more.

WEBPASS

WebPass is an online service from Lucet which allows providers and office staff to check eligibility and benefits of Lucet’s Members, request authorization (including ECT), contact Provider Relations, update your online profile, and more.

To obtain access to Webpass, please email [email protected] with your name, email address, and Tax ID number. Contact 877-709-6822 for any additional questions.

Access WebPass

PROVIDER DIRECTORY

To view the location, demographic, and other information you have on file with Lucet, please search your name in the Provider Directory.

Access Provider Directory

Forms