Too often, high risk members with mental and physical comorbidities face challenges accessing care and are overlooked in the health care system. Members with at least two chronic conditions represent the top five percent of health care utilizers. It is imperative that our health care system offers solutions that integrate the needs of the whole person — physical, behavioral and social.
Lucet has taken a significant step forward in redefining integrated health care with our acquistion of Emcara Health, a value-based, national medical group dedicated to delivering in-home care to vulnerable and underserved patients. The organization’s health care solutions span advanced primary care, longitudinal complex care management and treatment, transition of care and annual assessments.
“Leveraging advanced technology with compassionate, whole-person care will be key to addressing co-morbid chronic medical and behavioral health conditions.”
Shana Hoffman – President & CEO, Lucet
Our next step
Our solution has historically focused on improving member access to quality behavioral health care while prioritizing patient-to-provider matching across the acuity spectrum, speed and positive outcomes. With our new branch of in-home care offerings, Lucet will have the tools to deliver care more comprehensively, assessing physical, behavioral and social needs from the convenience of members’ homes. Leveraging advanced technology with compassionate, whole-person care will be key to addressing co-morbid chronic medical and behavioral health conditions.
Why this matters
This model of care can truly meet members where they are, overcoming traditional barriers to access like transportation and physical conditions. Because this in-home model brings a primary care provider into the home across multiple visits, it establishes trusted clinical connections and delivers treatment that is more personalized. With every experience of longitudinal care, treatment is tailored to align with the member’s unique health journey and address their whole picture of health.
For health plans, this means improved whole-person care quality, expanded treatment access and lower total cost of care through reduced in-patient admission and acute utilization. This will also positively impact outcomes and CMS quality measures.
We believe in a more direct path to better health and connecting people to the care they deserve. We have always recognized that behavioral health is physical health, and vice versa — now we can more fully address both. Lucet is poised to make a substantial clinical impact on complex chronic and behavioral health conditions, and I look forward to what our future holds.
Shana Hoffman is president & chief executive officer at Lucet.
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